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Security policy

Privacy Policy Lilia is committed to protecting the privacy of personal information. The following sets out how Lilia treats the personal data of data subjects, as well as Lilia policy in the field of personal data. If you have any questions regarding privacy, please contact us. If you do not agree with this policy or with any of its points listed below - please refuse the services of Lilia

Collection of personal data. 1.1. If the personal data subject provides personal data to Lilia, Lilia will use it solely for the purposes for which it was provided to Lilia and as indicated at the time of collection of personal data (or as it was clear from the context).

1.2. Lilia collects only those personal data (for example, sender's name, recipient's address, phone numbers, sender's email address, etc.) that have been specifically and voluntarily provided by the data subject.

1.3. Lilia is limited to collecting the minimum amount of information that is necessary for the correct and high-quality execution of the customer's order. In any case, when optional information is requested, the subject of personal data will be notified at the time of collection of such information by appropriate designations.

1.4. All online payments presented on the site are carried out on a secure page of the payment service used. Lilia sends the following information to the payment service in order to pay for the order: the order number and the amount to be paid. Lilia can receive the following information from payment services after the personal data subject makes payment for Lilia services on the page of the payment service he has chosen: transaction id, transaction amount, transaction status, transaction date and other technical information regarding this transaction. This information is collected by Lilia solely for the purpose of automating and speeding up the processing of the placed order. Any information transmitted by the payment service of the Lilia site is transmitted using SSL encryption using strong cryptography.

1.5. In addition to personal data knowingly provided by data subjects, Lilia automatically collects certain types of information when users visit the Lilia website and when emails are exchanged between Lilia and data subjects. Such automated technologies may include the use of "cookies" and web server logs to collect IP addresses, data about the visitor's operating system, browser type and other technical information. The collection of this information allows Lilia to better understand and improve the performance, usability of the Lilia

website and its effectiveness, and to measure the effectiveness of marketing activities.

1.5.1. Website visitor statistics may be used by third parties to conduct campaign analysis and other types of statistical analysis. This statistical information about website visitors does not contain personal personal data: names, physical addresses, phone numbers, etc., with the exception of the IP address. 1.6. All positive reviews, comments and complaints about the work of Lilia left on the Lilia website in specially designated areas, along with the names of the authors of these reviews, are publicly available information, can be viewed by any visitor to the flowers-lilia.com website and can be used to advertise Lilia.




Security and storage of personal data. 2.1.

Lilia uses generally accepted standards for the technological and operational protection of information and personal data from loss, misuse, alteration or destruction.

2.2.

Lilia guarantees the safety and confidentiality of any information of the subject of personal data received by Lilia in the process of placing and fulfilling an order. Such a guarantee does not apply to cases of illegal acquisition of the personal data subject's information held by Lilia by third parties, in these cases Lilia disclaims liability.

2.3.

Lilia restricts access to information and personal data to authorized employees and contractors who have agreed to keep such information and data confidential.

2.4.

Lilia does not transfer personal data to third parties, except when such transfer is required by law, at the request of the subject of personal data, or in other cases set forth in this section. Lilia understands that personal information is valuable and takes all reasonable steps to protect the personal information in Lilia possession.

2.5. Any information transmitted by the subject of personal data to the

Lilia website is transmitted using SSL encryption using strong cryptography.

2.6.

Lilia disclaims any liability in the event that the passwords for accessing the account of the subject of personal data on the Lilia website become known to third parties in any way due to the fault of the subject of personal data (voluntary or non-voluntary transfer by the subject of personal data, in case of loss, theft, etc. .d.).

2.7.

Lilia disclaims any liability in the event of force majeure (including but not limited to hacker attacks).

​ 2.8. The subject of personal data has the right at any time to delete any personal information from the account. Changes. 3.1.

Lilia has the right to make changes or adjustments to this privacy and personal data policy at any time. Any significant changes to this policy will be announced on the Lilia website.